FAQ's How can we help? Please find answers to some of our most frequently asked questions below. If your query is not answered, please get in touch.If you are having trouble finding your e-tickets, would like to see your order details, or would like to make updates/changes, you can log in to see, update and amend your tickets, here > /*! elementor - v3.19.0 - 07-02-2024 */ .elementor-toggle{text-align:left}.elementor-toggle .elementor-tab-title{font-weight:700;line-height:1;margin:0;padding:15px;border-bottom:1px solid #d5d8dc;cursor:pointer;outline:none}.elementor-toggle .elementor-tab-title .elementor-toggle-icon{display:inline-block;width:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon svg{margin-inline-start:-5px;width:1em;height:1em}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-right{float:right;text-align:right}.elementor-toggle .elementor-tab-title .elementor-toggle-icon.elementor-toggle-icon-left{float:left;text-align:left}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-closed{display:block}.elementor-toggle .elementor-tab-title .elementor-toggle-icon .elementor-toggle-icon-opened{display:none}.elementor-toggle .elementor-tab-title.elementor-active{border-bottom:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-closed{display:none}.elementor-toggle .elementor-tab-title.elementor-active .elementor-toggle-icon-opened{display:block}.elementor-toggle .elementor-tab-content{padding:15px;border-bottom:1px solid #d5d8dc;display:none}@media (max-width:767px){.elementor-toggle .elementor-tab-title{padding:12px}.elementor-toggle .elementor-tab-content{padding:12px 10px}}.e-con-inner>.elementor-widget-toggle,.e-con>.elementor-widget-toggle{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)} What are the opening times? Friday, Saturday, Sunday: 9:30am – 5pmYou will choose a time to arrive from, at the point of booking. Please note that you can arrive at any time from the time on your ticket, you do not need to arrive at that exact time. 9.30am  / 11.30pm / 13.30pm How do I get to Beaulieu and the Spring Fair? Travelling to the BBC Gardeners’ World Spring Fair at Beaulieu is an important part of your experience. Take a look here for info on how to get to the Fair. Venue address:  Beaulieu, New Forest, Hampshire, United Kingdom,SO42 7ZN  How much are tickets to the Fair? Ticket prices can be seen on the Ticket Information page. Child tickets Prices for children’s tickets can be found on the Ticket Information Page  I now can't come to the Fair, can I have a refund? We are sorry, but we are not able to refund tickets for people who can’t make it. Ticket Terms & Conditions can be found on the ticket booking page. What is a transaction fee and when does it apply? The transaction fee covers the costs of processing your order, producing your tickets, and in the case of postal delivery, the packing and delivery of the tickets to you.The fee applies to postal, print at home and e-tickets to cover the costs of: credit card fees; ticketing technology; onsite scanning staff; customer services and administration, all of which are involved in the processing, production and issuing of your tickets as well as safe and secure access to the event.We are doing all we can to manage these costs amidst all costs rising to deliver events and constantly reviewing fees and the customer experience and value for money at our events.The transaction fee applies per order not per ticket. For example, if you purchase six tickets, you only pay one transaction fee. I am registered disabled, do you have disability rate tickets? Any visitor who is registered disabled is able to purchase a concessionary ticket plus claim a free ticket for a carer to accompany them to the Fair. Ticket prices can be seen on the Ticket Information page. Which experts will be at the Fair? The Gardeners’ World Magazine team will be at the Fair every day, hosting the BBC Gardeners’ World Magazine Stage. Find out who will be joining us at the Fair here. With further names to be announced soon.  Are there any age restrictions for attending the Show? Under 18s are admitted to the show accompanied by an adult. Under 5s tickets are free of charge and age 6 – 17 are at a discounted child rateIn accordance with the law, visitors aged under 18 are not permitted to purchase/sample alcoholic drink products or knives. It is the attending adult’s responsibility to ensure Under 18s are aware and comply with these laws for the duration of their visit to the show.  When will my tickets arrive? If you select an e-ticket you will receive your tickets by email soon, which you can print straight away.You can access your tickets at any time online from See Tickets directly, using this link: https://bbcgardenersworldfairspring.seetickets.com/customerservice You will need to log in with your booking reference number and one of the qualifying verifications. Are there cash machines on site? There will be one cash machine at the Fair. Some producers don’t accept cards, so be sure to bring enough cash with you! When do tickets go on sale? Tickets to the BBC Gardeners’ World Spring Fair are now on sale! Do Beaulieu gift aid annual Pass holders receive a discount? Yes, holders of a Beaulieu gift aid annual pass to the National Motor Museum can upgrade their gift aid pass to visit BBC Gardeners’ World Fair Spring. For more information or to book, head to the Beaulieu website here. I have lost my tickets, what do I do? You can access your tickets at any time online from See Tickets directly, using this link: https://bbcgardenersworldfairspring.seetickets.com/customerservice You will need to log in with your booking reference number and one of the qualifying verifications.  How will you be managing the toilets? We have increased the number of toilets that are available at Beaulieu and have added them into the event field.  The units will be serviced by a dedicated attendant.  All toilets in the event field will be stocked with hand sanitiser. Additional single portable toilet units will be located in the event field with a dedicated attendant for servicing. Are dogs permitted at the Fair? Yes, dogs are permitted to the Spring Fair, however they will need to be kept on a lead at all times.Please note that dogs are not allowed inside the National Motor Museum, Palace House, Abbey, Brabazon Restaurant, World of Top Gear, On Screen Cars, the Secret Army Exhibition, or on any of the rides within the Beaulieu attraction, however. Will there be food and drink at the Fair? Yes, there will be lots of food and drink available at the Fair, plus tasty treats for you to buy and take home. For more information, take a look at the BBC Good Food Market page.  Can I bring food and drink? Yes you can bring your own food and drink to the Fair however there are many fantastic vendors we would love you to try instead! Is there wheelchair hire available? Beaulieu have a limited number of manual wheelchairs and electric scooters available to hire, free of charge. These are subject to availability and it is advisable to book these in advance by calling 01590 614646 between 10:00am – 5:00pm. Please note that to ensure the safety of visitors, the use of personal customised mobility vehicles is at our discretion. Is there anywhere to store shopping bags? Yes, there will be a Plant Crèche and Shop ‘n’ Drop available at the Spring Fair.  I would like to give feedback, where do I do this? Please email all feedback to  [email protected] Access for visitors with disabilities We welcome visitors with disabilities to Beaulieu Attraction for BBC Gardeners’ World Spring Fair. For information about wheelchair and scooter hire, parking, assistance dogs and more, please read our Access for Visitors with Disabilities page. Will there be transportation from the car park to the entrance? Yes! Shuttle buses will operate daily from the car park to the entrance if required. 

Tantalise your taste buds with delicious street food We’ve brought together a selection of independent street food vendors, so you can taste your way around a range of courses and flavours during your day at the Spring Fair. If you fancy a refreshing tipple with your food, there’ll be a range of drink options too. Full list of Street food exhibitors to be announced soon. /*! elementor - v3.19.0 - 07-02-2024 */ .elementor-widget-image-carousel .swiper,.elementor-widget-image-carousel .swiper-container{position:static}.elementor-widget-image-carousel .swiper-container .swiper-slide figure,.elementor-widget-image-carousel .swiper .swiper-slide figure{line-height:inherit}.elementor-widget-image-carousel .swiper-slide{text-align:center}.elementor-image-carousel-wrapper:not(.swiper-container-initialized):not(.swiper-initialized) .swiper-slide{max-width:calc(100% / var(--e-image-carousel-slides-to-show, 3))}

Enjoy your shopping, bag free! Drop off your plants in a safe and secure area at the Fair and collect them at the end of your visit.   /*! elementor - v3.19.0 - 07-02-2024 */ .elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=".svg"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block} Plant Crèche service The Plant Creche at the Spring Fair gives you the opportunity to drop off your plants, and all your shopping, in a safe and secure area at the Fair and collect them at the end of your visit, so you can enjoy all the fun of the fair bag-free! The friendly and helpful team from Maggie’s are on hand to coordinate and assist you in return for a small donation.We recommend visitors also bring Bags for Life to help reduce the need for plastic bags.With thanks to sponsor, Maggie’s of Southampton. Maggie’s Southampton is an oasis of calm for anyone living with cancer.  The stunning building is an architectural marvel designed by RIBA award winning architect, Amanda Levette from AL_A and is cocooned in landscaped gardens designed by Sarah Price, Gold medallist at last year’s Chelsea Flower Show.  The centre welcomes anybody living with cancer, their families and friends, and offers free emotional, psychological and practical support.  Expert cancer specialists, psychotherapists, and volunteers are available on a drop-in basis, making Maggie’s Southampton the place to turn at one of life’s most distressing times. You will find a garden border that represents Maggie’s through a horticulturalist’s lens in ‘Beautiful Borders’.  Designed by Andrew Williamson and Laura Hall, ‘Together’ encourages people to create a safe harbour of any size to use and share in times of pressure.